Jeff has 15 years of experience managing product innovation initiatives. With a hybrid background as a product designer and ethnographer, Jeff has been listed in over 10 patents. His work has been exhibited at the Austin Museum of Art and the Cooper-Hewitt Design Museum in New York. His recent projects include helping shape a new patient-centered cancer care experience with the LiveStrong Foundation, the application of innovation principles for a future vision of the Austin Independent School District, and developing a family-centric behavior change model that uncovered new interventions to improve maternal/newborn health in India for the Bill & Melinda Gates Foundation. Recently, Mulhausen led a new initiative to design an integrated analog/digital experience focused on the future of self-guided retail space. He's currently working on an engagement with Facebook to explore new innovations for conflict resolution on the platform.